What
is web hosting?
Ans. Web hosting is the act of renting space and bandwidth
through a company so that you may publish your web site online.
What
is space & Bandwidth?
Ans. Disk space is the size your website can be.
Bandwidth/Transfer is the amount of data the server will allow your
site to send in a month. Transfer is usually measured in gigabytes.
Which
hosting should i choose- Linux or Windows?
Ans.
If you
are using Microsoft Windows based scripts (such as ASP, VBscript
etc.) you will need windows hosting. But in any other cases we
recommend to use the Linux hosting. To know more about this issue
contact with AfroTech.
Do
you provide any control panel?
Ans. Yes we do. Our hosting packages are powered by cPanel.
What
domain extensions you support?
Ans. We support any TLD domains such as .com, .net, .org,
.name, .tv, .cc, .biz, .info etc.
Do
your hosting packages includes the price of domain registration?
Ans.
Yes,
the domain registration prices are often included.
I've
already registered my domain with other registrar, now can I host my
site with yours?
Ans.
Of
course you can. All you need is just to change the Nameserver of
your domain to our ones.
Do
you support ASP and PHP?
Ans.
Yes,
we do support ASP and PHP both on Linux and Windows hosting.
Do
you support MySQL and MS SQL Server?
Ans.
Yes,
we do support both MySQL and SQL Server. MySQL is available in both
Linux and Windows hosting and MS SQL server is available in Windows
hosting.
Do
I get POP and Web access of my emails?
Yes we
provide both web and pop access for all the hosting packages.
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How
long will it take to active my account?
Ans. It won't take more than 5 minutes once we have received
your payment. However, if you register a domain, then you will need
about 24-48 hours to view your site.
How
many times I can update my site?
As
many time as you want or you can. You can even update your site in
minute basis. You have 24 hours FTP access to your account.
Do
you host adult sites?
Ans.
NO
WE DO NOT HOST ADULT, MP3, OR ANY SITE THAT CONTAINS ILLEGAL
MATERIALS.
Where's
your data center or where are your servers?
Our
data center or our servers are located at United States. So your
website will be uptime. Websites that are hosted locally can not be
accessed when the local servers have problems such electricity
problems.
Do
you provide any uptime guarantee?
Ans. Yes we do provide 99.99% uptime guarantee. You can ask any
of our clients who stayed with us for years
Can
I upgrade my account?
Ans. yes you can upgrade your account any time you want. Our
upgrade policy is simple: you will pay the price difference of your
new package and your current package.
Will
you upload my site for me?
Ans. Yes we can do for the first time if the site has
been designed by AfroTech. But you are responsible to do this by
yourself. However, we can update your site for for a nominal charge.